01 / Voice receptionist
Call Charlie
For example, try saying: “I’d like to book someone to replace a kitchen tap. Have you got anything available next week?” Hear Charlie ask the right questions and offer a test appointment.
Your 24/7 AI receptionist and sales assistant
Answering calls and messages, handling questions and booking appointments while you get on with your business.
Trained on your business. Tailored to your goals. Ready to help more interested prospects become paying customers.
Charlie is the AI receptionist for a fictional plumbing business. Call or chat to try a real AI conversation; no real service is booked.
£77/month
for our accounting clients
£127/month
standard direct price
£99 one-off setup · Full pricing details
Set up for youCancel anytime30-day money-back guarantee
The cost of an unanswered call
If you don’t answer,another business can.
When someone needs help, they may not leave a voicemail and wait. They often call the next business on their list — and by the time you ring back, the work has gone elsewhere.
BeanGrower AI gives that prospect a reason to stay: a helpful conversation, answers to their questions and a clear next step. You keep working. The enquiry keeps moving.
Without an answer
- Customer calls
- Rings out
- Calls the next business
With BeanGrower AI
- Customer calls
- Charlie answers
- Question answered & booked
Experience it for yourself
Meet Charlie. Your next receptionistcould sound like this.
Try a real AI conversation with Charlie, the receptionist for a fictional plumbing business. Ask about a job, follow up with another question and try booking a visit.
Demo only: Charlie works for a fictional plumber, so you’re free to ask anything
02 / AI chat
Chat with Charlie
Prefer to type? Ask the same question in the live chat. See how an enquiry becomes a conversation and a next step.
Fictional business. Demonstration appointments only; no real service is booked. Your own assistant is tailored to your business.
Conversational booking
A conversation that can end witha booking in your diary
Traditional voicemail asks the customer to leave a message. Your AI receptionist can answer their questions, understand what they need and book an available appointment while they are still on the phone.
From “Are you available?” to “You’re booked in.”
The AI checks the connected booking calendar, offers suitable times, collects the required details and confirms the appointment conversationally. The caller does not have to hang up, find a booking link and start again.
Live call transcript
IllustrativeThe assistant collects the remaining details and confirms the booking in the calendar.
Cover that fits your team
Keep your receptionist.Give them backup.
Your AI does not have to replace anyone. It can step in when your receptionist is on another call, your team is with customers, nobody answers within an agreed time or the business is closed.
Overflow cover
Let your team answer first, then route unanswered calls to the AI.
Out-of-hours cover
Handle evening, weekend and holiday enquiries.
First-line answering
Let the AI handle routine calls from the start.
AI Chat
Give customers a helpful answerwherever they message
Your website is only one place a prospect might get in touch. BeanGrower AI Chat can also respond through connected Facebook Messenger, Instagram and SMS channels. WhatsApp is available as an add-on.
Explain your services, answer buying questions, collect useful details and help customers book — without relying on someone checking each inbox throughout the day.
The channels to activate are agreed during onboarding. Messaging charges and each channel’s rules apply.
Website chat
“How much is a boiler service?”
Messenger
“Do you cover my area?”
“Any slots on Saturday?”
SMS
“Can I move my booking?”
Every channel answered by one assistant, all in one conversations inbox.
Built around you
Trained on your business.Focused on your goals.
Your assistant is built around the information customers need to choose you: your services, service areas, opening hours, approved prices, common questions, booking policies and much more.
Its instructions define how to greet people, what questions to ask, which appointments to offer and when to hand over. Your tone of voice and sales priorities shape the conversation, whether the goal is a booking, a qualified enquiry or a callback.
Realistic enquiries are tested before launch, so you can hear and read how the assistant represents your business. When your information changes, its knowledge can be updated.
Your business knowledge
- Services
- Service areas
- Opening hours
- Approved prices
- Common questions
- Booking policies
- Tone of voice
- Handover rules
Your AI assistant
Answers in your words, aims for your goal: a booking, a qualified enquiry or a callback.
Clear follow-up
Know who called, what they wantedand what happens next
- Call transcripts and summaries help you review what was discussed.
- Automatic post-call notifications can alert your chosen team members after each AI-handled call.
- Captured contact details and enquiry information give you a useful starting point for follow-up.
- Connected messages are managed in the BeanGrower AI conversations inbox, where a team member can take over.
Follow-up workflows can send an agreed confirmation or create a task for your team, so the next action is less dependent on someone remembering. Messaging permissions and the agreed setup determine which follow-ups run.
A quicker overview. Clearer follow-up. Less time chasing the details.
Post-call notification
Today 18:42- Caller
- Laura M.
- Wanted
- Guttering quote
AI summary
New customer at SG6 1AA asked for a guttering replacement quote. Survey booked for Thursday 10am. Prefers a call before arrival.
Next action
Illustrative notification
How it can work for you
Busy serving one customer?Still win the next.
Illustrative examples of how the service can work.
Phone · Daytime
The roofer up a ladder
A homeowner calls about a roof repair while you’re working at height. You cannot safely answer. Your AI receptionist takes the enquiry, captures the property details and books an available survey slot — giving the caller a reason to stop ringing around.
Phone · Sunday night
The Sunday-night dental enquiry
A patient calls on Sunday evening needing an urgent appointment. Following the practice’s approved booking rules and urgent-care instructions (the AI does not diagnose), it can book an available Monday-morning slot before they try another practice.
Messenger · 9pm
The Facebook enquiry after closing
A prospect messages a service business at 9pm to ask whether it covers their area. AI Chat answers, finds out what they need and offers the next step while their interest is fresh.
The old way of handling enquiries. A better way to win them.
From missed opportunities toconversations that win business
The old way
Missed calls. Missed opportunities.
An unanswered call sends a potential customer to the next business on their list.
Voicemail takes a message and leaves the customer waiting.
Website and social enquiries sit unanswered while interest fades.
Your team repeats the same answers throughout the day.
Booking an appointment means callbacks and messages back and forth.
Lunch breaks, holidays and closing time leave gaps in your cover.
Enquiry details are scattered across messages, notes and memory.
Following up depends on someone remembering.
The BeanGrower AI way
More conversations. Clearer next steps.
A helpful AI receptionist answers, understands the enquiry and offers a next step.
A two-way conversation answers questions, captures details and can secure a booking.
AI Chat responds through your connected channels while the prospect is still interested.
Your assistant draws on your business knowledge to handle routine questions, freeing your team for more valuable work.
Available appointments are offered and booked during the conversation.
AI provides backup when your team is unavailable, including evenings and weekends.
Conversations, captured details and call summaries give your team a clear starting point for follow-up.
Agreed workflows send confirmations, notify your team and create follow-up tasks.
White-glove onboarding
An assistant shapedaround your business
The setup starts with what you want to achieve: more bookings, better enquiry handling, fewer interruptions or stronger cover outside working hours.
Done for you
Define the job
Agree your assistant’s role, the customers it should help and the outcome each conversation should aim for.
Build its business knowledge
Turn your website content, service information and FAQs into an approved knowledge base. Add the questions, tone and handover instructions that make it work for your business.
Connect the next steps
Set up call routing, selected messaging channels, booking calendars, notifications and the agreed follow-up process. Compatibility and any additional integration costs are confirmed first.
Test, refine and launch
Try real customer scenarios before going live. Check the answers, bookings and handovers, then receive a walkthrough of how to review conversations and keep information current.
Always on
Your 24/7 sales assistantdoesn’t clock off
Just an AI assistant available around the clock to welcome enquiries and help customers take the next step.
Its greeting and response style are set up however you want, usually friendly, patient and professional — whether someone enquires during the morning rush or late in the evening.
Your team remains available for the situations that need human judgement.
- No salary
- No commission
- No holidays
- No sick days
- No lunch breaks
- Available 24/7
Simple pricing
AI Receptionist & AI Chat,together
BeanGrower AI
AI Receptionist & AI Chat
£77/month
£127/month standard direct price
£99 one-off setup · Prices exclude VAT
- Business-specific voice and chat assistants
- White-glove onboarding
- Conversational booking
- Agreed call routing and connected channels
- Transcripts, summaries and notifications
- Phone number rental included
- $10 monthly usage credit
Cancel anytime. 30-day money-back guarantee.
$10
Usage charges explained
Your subscription includes $10 of credit each month towards AI, call and messaging usage. Phone number rental is included separately and does not reduce that allowance.
Usage above $10/month is billed at underlying cost plus a 5% processing fee. Voice calls involve both AI processing and telephone usage; costs vary with call duration, routing, the AI voice and model used, messaging and follow-up activity.
If extra usage comes from more prospects calling and chatting, that can be a good sign: more conversations mean more opportunities to book appointments and win customers. The additional cost can be a small fraction of the value of one extra customer.
View usage ratesWant to add WhatsApp messaging?
WhatsApp messaging is an optional add-on at $10.50 + VAT per month, plus messaging usage. See the usage rates for details.
Other costs to be aware of
Your existing phone provider may charge separately for call diversion. Call recording, recording storage, separately enabled transcription, additional lines and optional integrations may also incur charges. Any additional setup or integration costs are confirmed first.
More than a message-taker
An AI alternativeto a traditional answering service
BeanGrower AI goes beyond taking a name and number. With access to your approved business knowledge, it can explain your services, answer common buying questions and help callers choose their next step. It can even book an available appointment during the call.
Add AI Chat across your connected channels, and you have a receptionist and sales assistant helping turn interest into business, day and night.
| Capability | Basic message-taking | BeanGrower AI |
|---|---|---|
| Takes a name and number | Yes | Yes |
| Explains your services | Limited | Yes |
| Answers buying questions | Limited | Yes |
| Books during the call | Varies | Yes |
| Answers chat and social messages | Not included | Yes |
Illustrative comparison with basic message-taking; individual providers and plans vary. AI capabilities depend on your approved knowledge, connected channels and booking rules.
30 days100%Money back
Try it with the 30-day100% money-back guarantee
Put it to work in your business. See how it handles your calls and chats, and how easy it is to pick up the conversations.
If it isn't right for you, as long as you advise within 30 days of activation, you'll get a 100% refund of your subscription and standard setup fees.
After that, keep it because it is useful. There is no long-term contract: cancel before your next renewal and your access continues to the end of your paid billing period.
The guarantee covers your subscription and standard setup fees. Any separately billed usage and any separately agreed third-party costs are not refundable.
FAQ's about AI Receptionist & AI Chat
Your questions,answered.
Find out how the service works, what’s included and what to expect before getting started.
Do I need the full BeanGrower AI platform?
No. This is a standalone service that works alongside your existing phone setup and supported website. You can start with AI Receptionist & AI Chat and add other BeanGrower AI tools later.
Can it really book an appointment during the call?
Appointments can be booked directly during the conversation using BeanGrower AI calendars. Prefer to keep your existing booking system? The assistant can text its booking link to the caller during the call, so they can choose and complete their booking themselves.
Does it have to replace my receptionist?
No. It can act as backup when your receptionist or team is busy, a call goes unanswered for the agreed time or the business is closed. It can also provide first-line answering for routine enquiries and bookings, and can take on that call-handling role entirely if you want it to. You choose its role, with handover routes for matters that need a person.
Can I keep my existing phone number and website?
Usually, yes. Compatible call forwarding can send selected calls to the AI while keeping the number customers already know. The chat widget can be added to a supported existing website. Your phone routing and website compatibility are checked before activation.
How does it learn about my business?
During white-glove onboarding, your approved website content, FAQs, service details and policies form its business knowledge. Its instructions cover tone, qualifying questions, booking goals and handovers. You test typical enquiries before launch, and the information can be updated as your business changes.
Can AI Receptionist and AI Chat improve over time?
Yes. Real conversations can reveal what customers ask most often and where extra information would help. Voice AI can highlight unanswered questions, while chat history and response feedback help identify answers worth refining. Reviewing these insights and updating the assistants’ knowledge and instructions can help them handle future enquiries more effectively.
Does it learn automatically from every conversation?
It uses the context of a conversation to give relevant replies, and some improvement opportunities can be identified automatically. Lasting changes to its business knowledge and instructions are reviewed and applied deliberately. This means it can improve over time while its answers stay grounded in information you have approved, rather than treating everything a customer says as a new business fact.
Will customers know they are speaking to AI?
Yes. The assistant introduces itself as AI. The aim is a natural, useful conversation that helps the customer get an answer or take the next step. Try Charlie to judge the experience yourself.
What if it cannot answer a question?
The assistant is instructed to use your approved information and hand over or take a message when it cannot help. Complex, sensitive and specialist matters follow the boundaries agreed during setup. Testing and maintaining accurate business information remain important.
Is AI Chat only for the website?
No. It can also handle conversations through connected Facebook Messenger, Instagram and SMS channels, with WhatsApp available as an add-on. The channels, account connections, permissions and any extra charges are agreed during setup.
Can the business have separate sales and support bots?
Yes. Separate assistants can have different instructions and business knowledge for sales, support, bookings or other roles. Chat can be routed or handed over between compatible bots, and voice calls can transfer between configured AI agents during the same call. Additional assistants, their routing and any extra costs are agreed in advance.
Are call transcripts and notifications available?
Yes. Voice AI provides call transcripts and AI-generated summaries. Automatic notifications can be configured after each AI-handled call, helping the right people see who called, what they wanted and any next action. These are post-call updates rather than a guaranteed live transcription feed. Recordings can also be reviewed where enabled, with applicable charges.
Can the AI make outbound calls as well?
The platform supports workflow-triggered outbound AI calls, subject to account, number and country eligibility. Outbound calling is scoped separately. Marketing campaigns require a consent-led setup, with permission specifically covering automated AI marketing calls; simply having someone's number or an existing customer relationship is not enough for that offer. Genuine service reminders are assessed separately. Eligibility, purpose, permissions and costs are checked before activation.
How is this different from voicemail or missed call text-back?
Voicemail records a message for someone to deal with later. Missed call text-back sends a text after an unanswered call. The AI receptionist holds a two-way voice conversation, answers routine questions and can book an appointment during the call. AI Chat provides conversational help across your connected messaging channels.
Who delivers the service?
BeanGrower AI delivers the service. This accountancy firm introduces the service and makes the special client price available.
The complete BeanGrower AI system
One smart solution is just the start. Unlock the whole growth system.
Why stop at solving one problem when you could connect your marketing, sales and customer service in one place?
BeanGrower AI brings together the tools to attract enquiries, turn more of them into customers and keep those customers coming back — with fewer separate subscriptions, less manual chasing and one clear view of every customer.
BeanGrower AIOne connected system.
Win more business
Websites, landing pages, AI call answering, missed call text-back, email marketing, AI chat and automated follow-up help turn interest into action.
Keep every opportunity moving
Connected customer records, sales pipelines, bookings and a shared inbox keep your team organised.
Get more from existing customers
Review requests, email, SMS, WhatsApp and reactivation tools help generate repeat business and referrals.
Free up your time
Automate repetitive jobs, manage social content, send proposals and collect payments from the same platform.
These capabilities and much more — from
£99/month
for accounting clients.
£147/month standard direct price · £99 one-off setup and onboarding.
Start with the features you need today. The rest are ready when you are, with guided white-glove onboarding and ongoing support to help you get more from the system.
Prices exclude VAT. Cancel anytime.
Imagine every enquiry answered. Every lead followed up.More appointments booked.
With the right setup, those conversations can keep moving while you’re serving customers, finishing a job or enjoying your evening. Give your next prospect a reason to choose you before they call someone else.
BeanGrower AI is a separately provided service available through participating accountants; it is not delivered directly by the accountancy practice.