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Get now!Turn missed calls into conversations, quotes and bookings — without spending more on advertising.
When you’re with a customer, finishing a job or away from your desk, BeanGrower AI automatically texts callers when you miss a connected call. They can reply with what they need, so you can pick up the conversation when you’re free.
£27 /month
for our accounting clients
£54/month
standard direct price
£29 one-off setup · Full pricing details
Why speed matters
You worked hard to get the phone ringing. When you can’t answer, a prompt response can help keep the enquiry alive.
44%
Invoca’s analysis of more than 70 million calls found that only 56% reached a human.
82%
Consumers say they would try another business if their call goes unanswered.
42%
Fewer than half leave a message when a business doesn’t answer. Waiting for voicemails means some enquiries slip away without a word.
46%
Nearly half of consumers in Twilio’s survey said they had abandoned a brand because replies took too long.
91%
Give callers another way to explain what they need, without having to make another call.
Respond while they’re still interested. BeanGrower AI automatically sends a helpful text after a missed call, inviting the caller to reply while you finish what you’re doing.
Sources: 1 Invoca Lead Conversion Benchmarks Report 2026, covering 70 million-plus calls across 10 industries; 44% calculated from its 56% human answer rate, including short calls. 2 CallRail, 2025 survey of 1,000 US consumers. 3 Twilio, 2024 survey of 3,900 global consumers. 4 LivePerson, 2022 survey of 2,548 consumers across the UK, US and Australia; messaging includes channels beyond SMS.
A better next step
You can’t always answer. You can give callers an easier next step than hanging up and starting again elsewhere.
The old way
The phone rings out. The caller is left waiting.
You hope they leave a voicemail or try again.
You call an unfamiliar number with no context.
You interrupt a customer or stop a job to avoid missing an enquiry.
After-hours enquiries get no response until you reopen.
The BeanGrower AI way
A prompt text acknowledges their call and invites a reply.
They can tell you what they need in their own time.
Read their reply and follow up with something useful.
The first acknowledgement goes out automatically.
An automatic message can explain when your team will be back.
How it works
When an unanswered call reaches your connected system, your agreed text-back process starts.
Your message identifies your business, acknowledges the missed call and asks how you can help. The caller can simply reply.
Read their message in your inbox, then answer the question, arrange a callback, send a quote or help them book.
Automatic text
“Hi, it’s [Garage Name]. Sorry we missed your call. How can we help? Reply here and we’ll get back to you. Reply STOP to opt out.”
Customer
“Hi, I’d like to book my car in for a service. Do you have any availability next week?”
Your team
“We have space on Tuesday or Thursday. What’s your registration, and which day suits you?”
Illustrative conversation. The first text is automatic; your team handles the replies.
What you get
They have already found you and picked up the phone. A helpful response makes it easier to continue with your business while their enquiry is still fresh.
You pay to attract attention. Text-back helps you follow through on it, giving missed callers another way to enquire without buying another click or generating another lead.
Serve the customer in front of you, finish the job or prepare the order. Your opening message goes out automatically, ready for you to take over when you can.
A stock question, a quote request, an appointment enquiry. Their reply gives you context, so you can start with an answer and move the conversation forward.
Available caller numbers are saved in your contact database, with connected call activity and messages together. You and your team can find the details and follow up without piecing the conversation together.
Contact records support handling and following up enquiries. Callers are not automatically enrolled in promotional campaigns; marketing requires the appropriate permissions.
Set up for you
Your phone arrangement is checked, your message personalised, your inbox and notifications connected, and the journey from missed call to reply tested. Repeat-call protection is included, so a caller trying again shortly afterwards is not sent the same text each time.
Where your provider supports suitable forwarding, you can keep the number customers already know. The arrangement and go-live timing is agreed with you before activation, and you are shown how to respond from your computer or mobile app.
Standard setup covers one business line. Any extra lines, bespoke connections or additional setup are agreed and priced before work starts. You also get support with using the system and adjusting your settings.
Forwarding and voicemail timings set so the trigger works
Identifies your business and asks how you can help
Reply from your computer or mobile app
No duplicate texts when someone tries again shortly after
Go-live timing agreed with you before activation
Run your own numbers
You don’t have to win every caller back. Recovering just a few genuine enquiries could make a meaningful difference to your monthly sales.
25
extra customers per month
£10,000
potential additional monthly revenue
That is the opportunity from recovering just 25% of missed sales enquiries, against a £27 monthly subscription.
Illustration only, not a forecast or guarantee. Calculation: 100 × 25% × £400 = £10,000. Count unique, genuine sales enquiries, excluding spam, repeat attempts and existing-customer service calls. Revenue is before your costs, subscription and usage charges; it is not profit.
Simple pricing
BeanGrower AI
£27/month
£54/month standard direct price
£29 one-off setup · Prices exclude VAT
Cancel anytime. 30-day money-back guarantee.
Your subscription includes US$5 of credit each month towards SMS and phone usage. Rental of one connected SMS-capable number is included separately and does not reduce that allowance.
Usage above US$5/month is billed at underlying cost plus 5%. Usage varies with call routing, call duration, message length and follow-up activity.
If extra usage comes from more prospects calling and replying, that can be a good sign: more conversations mean more opportunities to book appointments and win customers. The additional cost can be a small fraction of the value of one extra customer.
View excess usage ratesWhatsApp messaging is an optional add-on at US$10.50 + VAT per month, plus messaging usage. See the usage rates for details.
Your existing phone provider may charge separately for call diversion. Additional lines and optional services are extra.
BeanGrower AI is a separately provided service available through participating accountants; it is not delivered directly by the accountancy practice.
Put it to work in your business. See how it handles missed calls and how easy it is to pick up the replies.
If it isn't right for you, as long as you advise within 30 days of activation, you'll get a 100% refund of your subscription and standard setup fees.
After that, keep it because it is useful. There is no long-term contract: cancel before your next renewal and your access continues to the end of your paid billing period.
The guarantee covers your subscription and standard setup fees. Any separately billed usage and any separately agreed third-party costs are not refundable.
FAQ's about Missed Call Text-Back
Find out how the service works, what’s included and what to expect before getting started.
Yes. As long as your provider supports suitable forwarding, unanswered calls can be routed into the system while you keep your advertised number. You can also discuss a new connected number or transferring an eligible existing number.
Yes, provided the local landline-style number supplied through the platform supports both voice calls and SMS. That lets customers call and text the same business number.
Texts are sent and received through your conversation inbox, where you or your team can reply. You do not need a physical landline handset to handle the messages.
Not every available number supports SMS. The number’s capabilities, availability and any setup requirements are checked before supplying it for calls and texts.
It depends on the arrangement. Texts are sent from a connected SMS-capable number, which may differ from the number the caller dialled. Your message identifies your business, and you are shown how the full experience works before it goes live. Rental of one connected number is included.
The reply appears in your conversation inbox. With notifications enabled, you can see that it needs attention and reply from your computer or mobile app. You or your team handle questions, quotes, bookings and the next step.
This package automatically sends your agreed opening text; your team handles subsequent replies. Automated AI conversations and an AI receptionist that answers calls are separate services, with their own setup and charges.
Yes. Your agreed settings can send an acknowledgement when you're closed and explain when the team will be available. You don't need to be online for that opening text to go out.
Repeat-call protection is included. An interval is agreed during setup, so callers who try again shortly afterwards do not receive the same opening text after every attempt.
The call must reach the connected system, and the caller's number must be available and able to receive SMS. Withheld numbers and ordinary landlines generally cannot receive a text-back. Delivery also depends on the network and messaging preferences. Forwarding and voicemail timings are checked during setup so they do not prevent the intended trigger.
Available caller numbers are captured in your contact database, alongside their connected call activity and messages, so you can manage the enquiry and follow up. Saving the contact does not automatically give permission to send promotional campaigns; those require the appropriate marketing permissions.
No. This is a standalone service that works alongside your existing website. You can start with missed-call text-back and add other BeanGrower AI tools later.
No. Your subscription runs monthly. Cancel before your next renewal and access continues until the end of the paid billing period. You also have the 30-day guarantee on your subscription and standard setup fees.
BeanGrower AI delivers the service. This accountancy firm introduces the service and makes the special client price available. Your own team handles the resulting business enquiries.
The complete BeanGrower AI system
Why stop at solving one problem when you could connect your marketing, sales and customer service in one place?
BeanGrower AI brings together the tools to attract enquiries, turn more of them into customers and keep those customers coming back — with fewer separate subscriptions, less manual chasing and one clear view of every customer.
Websites, landing pages, AI call answering, missed call text-back, email marketing, AI chat and automated follow-up help turn interest into action.
Connected customer records, sales pipelines, bookings and a shared inbox keep your team organised.
Review requests, email, SMS, WhatsApp and reactivation tools help generate repeat business and referrals.
Automate repetitive jobs, manage social content, send proposals and collect payments from the same platform.
These capabilities and much more — from
£99/month
for accounting clients.
£147/month standard direct price · £99 one-off setup and onboarding.
Start with the features you need today. The rest are ready when you are, with guided white-glove onboarding and ongoing support to help you get more from the system.
Prices exclude VAT. Cancel anytime.
Give them a simple way to tell you what they need, while you finish what you're doing. We'll set up the system. You'll be ready to turn more missed enquiries into useful conversations.
