Get our BeanGrower® news — free practical tax, growth, money saving & asset protection tips for small business owners
Get now!Your review system, set up for you — making it easier to ask, follow up and build customer confidence.
Turn great customer experiences into reviews that help others choose you. BeanGrower AI sends personalised requests and gentle reminders, helps you reply with AI and showcases customer feedback on your website.
£27 /month
for our accounting clients
£54/month
standard direct price
£29 one-off setup · Full pricing details
Make asking part of your process
Stop leaving reviews to memory, spare time and customers remembering to follow through. Make asking part of your process, with a system set up for you.
The old way
Remember to ask on an already busy day.
Ask once and hope the customer follows through.
Build the process and write every message yourself.
Put off replying because you cannot find the time.
Hope prospects discover your reviews for themselves.
The BeanGrower AI way
Start a request in the system, or let a connected workflow send it at an agreed milestone.
Let gentle automated reminders follow up for you.
Get personalised messages, review links and reminders set up for you.
Use AI to draft replies for approval or respond automatically using your settings.
Display customer feedback on your website, where visitors decide whether to get in touch.
How the review system works
Complete a job
Review automation starts
Customer leaves a great review
More customers choose you
After a completed job, appointment or another agreed customer milestone, start a review request yourself — or have a connected workflow trigger it automatically where configured.
Your customer receives a personalised email or text with a direct review link. Automatic reminders give them another opportunity to respond, without you having to chase.
See reviews from connected Google and Facebook profiles in one dashboard. Use AI to help with replies and show customer feedback on your website, so prospective customers can see what it is like to work with you.
What you get
Reviews per month
"Fixed the leak same day. Friendly and fairly priced."
AI reply draft
Thanks so much, James. Glad we could get it sorted the same day. Give us a shout any time.
Personalised email and text requests make it easy to ask at the right time, with messages written to sound like your business.
Give busy customers another opportunity to respond, with automatic reminders sent at intervals you choose.
Monitor connected Google and Facebook reviews in one place. See new feedback, your average rating and review trends without checking each profile separately.
Let AI help you find the right words. Check a draft before publishing or enable automatic replies using your chosen settings. Keep sensitive feedback for a personal response.
You have support with using the system and adjusting your settings. You do not need to become an automation expert to keep your review process running.
Reviews on your website
Your website explains what you do. Reviews show what it is like to be your customer.
A branded review widget brings that reassurance onto your existing website — beside your services, near an enquiry form or on a dedicated reviews page. Help visitors feel more confident about calling, booking or asking for a quote.
Boiler servicing & repairs
Done for you
You should not have to build a review process from scratch. We set up the standard system using the details and access you provide, so you can get on with running your business.
Start review requests manually or automatically from an agreed trigger within BeanGrower AI. If you want requests triggered by another booking, CRM or job-management system, we'll confirm compatibility and any additional setup costs first.
Your website manager can add the review widget to your existing site. Support is provided for using the system and adjusting your settings.
Google and Facebook, ready to monitor in one place
Written to sound like your business, with direct review links
Gentle follow-ups at the intervals you choose
Nothing to move. The widget slots into your current site.
Simple pricing
A standalone service for requesting, managing and showcasing customer reviews. You do not need the full BeanGrower AI package .
BeanGrower AI
£27/month
£54/month standard direct price
£29 one-off setup · Prices exclude VAT
Cancel anytime. 30-day money-back guarantee.
Your subscription includes access to the review tools and US$5 of credit each month towards email, text messages and applicable AI usage. You only pay extra for usage above that allowance.
Usage above US$5/month is billed at underlying cost plus 5%. The amount used depends on the messages you send and the AI reply tools you use.
If extra usage means more customers are being invited to share their experience, that can be a positive sign. More positive reviews give future customers more confidence to choose you, and the extra messaging cost can be a fraction of the value of one new customer.
View usage ratesWhatsApp is an optional add-on at US$10.50 + VAT per month, plus messaging usage. See the usage rates for details.
BeanGrower AI is a separately provided service available through participating accountants; it is not delivered directly by the accountancy practice.
Do the maths
Compare the monthly subscription with the value of a new customer. Then consider how often your reviews may be seen by someone deciding whom to contact.
The work behind a good review has already been done: you served the customer. This gives you a consistent way to ask them to share that experience and make it useful to the next person.
£27/month
Worth £___?
"Reliable, tidy and great value" · Open now
Last review 2 years ago
Illustrative example
Put your review system to work. See how easy it is to ask for reviews, follow up and manage customer feedback.
If it isn't right for you, as long as you advise within 30 days of activation, you'll get a 100% refund of your subscription and standard setup fees.
After that, keep it because it is useful. There is no long-term contract: cancel before your next renewal and your access continues to the end of your paid billing period.
The guarantee covers your subscription and standard setup fees. Any separately billed usage and any separately agreed third-party costs are not refundable.
FAQ's about Reviews & Reputation
Find out how the service works, what’s included and what to expect before getting started.
No. This is a standalone service that works alongside your existing website. You can start with Reviews & Reputation and add other BeanGrower AI tools later.
No. Use Reviews & Reputation alongside your existing website and business tools. Any connection needed for automatic triggers will be confirmed before setup. You can also start requests directly from the system.
The dashboard brings together reviews from connected Google and Facebook profiles. You can also send a custom link to another review site, although its reviews may not be available to monitor or answer in the dashboard.
Yes, to collect Google reviews for your business. You will need the appropriate access to connect the profile you want to manage.
Access to the AI reply tools is included. Check suggested replies before publishing or configure automatic responses. See pricing for the included usage allowance and any additional charges. Full pricing details
You choose the spacing and maximum number of reminders. Standard reminders stop on each channel once the customer clicks its review link. A click does not confirm that a review has been posted.
The system helps you turn great customer experiences into more positive, five-star reviews by making it easy to ask and follow up. If someone raises a concern, you can keep track of their feedback and respond professionally through supported connected profiles. Addressing problems constructively shows future customers that you listen, care and take their experience seriously.
Yes. Google confirms that more reviews and positive ratings can help improve your local ranking in Google Search and Maps. They also give potential customers more confidence to choose your business. Reviews are one part of the picture—relevance and distance matter too—so no review system can guarantee a particular position.
Once your system is set up and requests are sent, customers can leave reviews straight away. How quickly they build depends on your customer volume and how many people respond.
Yes. Start with genuine past customers whose contact details you are permitted to use, then make review requests part of your ongoing process. You can build on the customer relationships you already have.
There is no long-term contract. Access and automations stop when your subscription ends. Reviews already published on Google or Facebook remain on those platforms, subject to their policies.
This is mainly for businesses that serve customers in person and want more Google reviews. That includes shops, salons, garages, restaurants and professional practices that welcome clients, as well as businesses that visit customers, such as plumbers, cleaners and electricians. You’ll need an eligible Google Business Profile to collect Google reviews.
BeanGrower AI delivers the service. This accountancy firm introduces the service and makes the special client price available. Your own team handles the resulting business enquiries.
Give customers a simple way to leave a review — and give the next person more confidence to choose you. The system is set up for you. You keep doing the work worth talking about.
